Onecore Consultancy Inc. ("Onecore", "we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit onecoreconsultancy.com, how we use it, who we share it with, and your rights regarding that information.
Who we are
Onecore Consultancy Inc. is an SAP consulting firm providing staff augmentation, implementation, and managed support services since 2014. For privacy questions, contact us at sales@onecore-consultancy.com.
Information we collect
Information you provide directly
When you submit our contact form, we collect the information you choose to share with us:
- Full name
- Work email address
- Company name (optional)
- Phone number (optional)
- Inquiry type and the project details you write in the message field
Information collected automatically
When you visit our website, our hosting provider may automatically log standard server data, including your IP address, browser type, operating system, the pages you visited, and the date and time of your visit. This is used for security and performance monitoring, not for marketing or behavioral profiling.
Cookies and tracking
We do not currently use marketing or analytics cookies. We may add privacy-respecting analytics in the future and will update this policy and provide opt-out controls if we do.
How we use your information
We use the information you provide for the following purposes:
- To respond to your inquiry and provide the information you requested
- To follow up about a potential engagement
- To maintain a record of correspondence with prospective and current clients
- To comply with legal and regulatory obligations
We will not use your information to send unsolicited marketing email, and we do not sell or rent your personal information to anyone.
Third parties we share information with
We use a small number of trusted third-party services to operate this website. They process your information only to perform services for us, under contractual confidentiality obligations.
- Formspree — receives your contact form submissions and forwards them to our inbox. See Formspree's privacy policy.
- Our hosting provider — serves the website and maintains standard server logs.
- Quickdesk (NTI)— operates the customer portal linked from this site. If you have portal access, your portal activity is governed by Quickdesk's own terms and privacy practices, not this policy.
We may disclose your information if required by law, court order, or to protect our legal rights.
International data transfers
We provide services across the Asia-Pacific region. Your information may be stored or processed in jurisdictions other than your own. Where required, we put appropriate safeguards in place for cross-border transfers.
How long we keep your information
We keep contact form submissions and related correspondence for as long as is reasonably necessary to respond to your inquiry and to maintain a business relationship — typically up to two years after our last contact, after which the information is deleted unless retention is required by law.
Your rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Receive your information in a portable format
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a data protection authority
To exercise any of these rights, email us at sales@onecore-consultancy.comfrom the address you submitted to us. We'll respond within a reasonable timeframe.
Children's privacy
This website is intended for business use. We do not knowingly collect personal information from anyone under 16. If you believe we have, please contact us and we will delete it.
Security
We use reasonable administrative, technical, and physical measures to protect the information we hold. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be reflected on this page; please check back periodically.
Contact us
If you have questions about this Privacy Policy or our handling of your information, contact us at sales@onecore-consultancy.com or via the contact form on our contact page.